Customer Portals for DecoNetwork
Your customers. Your branding. Your ordering portal.
Make it easier for your customers to order — and easier for your business to manage repeat orders.
Underpin helps garment decorators create branded customer ordering portals within their existing DecoNetwork accounts.
Book a ConversationThe challenge
Repeat customers shouldn’t need a string of emails every time they want to reorder. But for many decorators, that is exactly how orders arrive.
Manual repeat orders
The same garments, logos and sizes are re-keyed again and again.
Email enquiries
Orders and questions arrive by email, phone and message, and need chasing and clarifying.
Inconsistent selections
Customers order different products each time, making consistency and pricing harder to control.
Administration
Time spent on order admin is time not spent on production, sales and growth.
The solution
A branded customer ordering portal gives each customer, or customer group, their own place to order within your existing DecoNetwork account.
Customers see only the products, categories and pricing that are relevant to them, in an experience that carries their branding. You get a clearer, more consistent order flow in the system you already use.
A portal built around your customer
Selected products, organised categories and the right pricing — presented under your customer’s branding, ready for repeat ordering.
What’s included
- Branding — the portal set up to reflect your customer’s brand.
- Supplier catalogue product selection — the right products chosen from your supplier catalogues for each portal.
- Categories — a clear, logical structure that makes products easy to find.
- Pricing configuration — pricing set up to suit the customer and the way you trade.
- Ordering setup — the ordering experience configured for how your customers buy.
- Testing — the portal reviewed and tested before it goes live.
How it works
A straightforward process, with your review built in.
Discovery
We understand your customer, their ordering habits and your requirements.
Product selection
We agree the products and categories the portal will offer.
Build
We configure the portal in your DecoNetwork account.
Review
You review and test the portal, and we refine it.
Handover
The portal is handed over, ready for your customer to use.
Who it’s for
Garment decorators already using DecoNetwork who supply customers that order regularly.
Workwear
Businesses reordering uniforms and branded workwear for their teams.
Hospitality
Venues and groups needing consistent staff clothing, reordered as people join.
Schools
Uniform and kit ordering with a defined range of products.
Clubs
Team and club wear ordered by members through one branded place.
Repeat-order businesses
Any customer who orders the same or similar products on a regular basis.
Why Underpin
Underpin Central is a business improvement specialist for garment decorators, with particular expertise in DecoNetwork.
Our approach is practical. We draw on hands-on garment-decoration and DecoNetwork experience to set portals up in a way that works for your business and your customers day to day.
Practical, not theoretical
Built around how decorators actually work: real products, real customers and real repeat orders.
Related services
Business Reviews
Evidence-led reviews of profitability, margins, customers, systems and operations.
Explore Business ReviewsSystems & Workflow Support
Practical DecoNetwork training, configuration and workflow improvement for garment decorators.
Explore Systems SupportReady to make ordering easier?
Let’s talk about whether a branded customer ordering portal is right for your business and your customers.
Book a Portal Conversation